FAQs

We handle website updates for you. Just tell us in one message what you would like to change. The annual fee includes 4 small updates a year, and each additional one costs TRY 750 + VAT. Complete requests received on a business day before 17:00 (Turkish time) go live within 2 business days, not counting public holidays.

Timing depends on the scope of the site and when your logo, text and photos are ready. After our first consultation, we'll give you a clear delivery date.

Your domain, hosting, business email and SSL certificate are included in the first year. The listed prices exclude VAT.

From the second year, the annual fee is TRY 3,500 + VAT. Hosting, domain, email, SSL and backups are included. The fee may be updated each year, with any increase capped at the annual consumer price inflation rate (TÜFE). We'll tell you the new fee at least 30 days in advance.

We transfer your own text, product details and photos from your existing site to the new one.

We redirect your old page URLs to the corresponding new ones. This helps Google find the pages it already knows after the redesign.

We'll handle the domain transfer. You just need to get the transfer code from your current provider and send it to us.

Migration for up to 3 email accounts is included. Moving 4 to 10 accounts costs TRY 2,500 + VAT in total. For more accounts, we'll provide a separate quote.

Your domain is registered in your name and we take care of the technical side. Your Google business profile is also set up in your own Google account. If you decide to leave, we hand over your site's working files and your own content free of charge.

We send a payment reminder 15 days before renewal. The site goes offline 7 days after the due date, and we keep the files for another 15 days before deleting them. Your mailboxes stay open during that time so you can export your emails. We also give you your domain's transfer code.

We send you a short questionnaire and write your page copy from your answers, at no extra cost. You provide the photos; photo shoots aren't part of the package. If your content hasn't arrived within 15 days of sending the questionnaire, we put the project on hold, and on day 30 we launch with the content we have.

You send all your notes in a single list and we apply them. That counts as one round. It covers changes to colours, type, images, section order and copy within the approved structure. Each extra round costs TRY 1,500 + VAT.